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Your satisfaction is essential to us, which is why our dedicated and experienced Customer Care team are on-hand and available 6 days a week, Monday through Saturday to assist you.
Contact Us
Your satisfaction is essential to us, which is why our dedicated and experienced Customer Care team are on-hand and available 6 days a week, Monday through Saturday to assist you.
Contact Us
Your satisfaction is essential to us, which is why our dedicated and experienced Customer Care team are on-hand and available 6 days a week, Monday through Saturday to assist you.
Contact Us

 

If you have any questions or concerns regarding an order or shopping with Jules B then our dedicated customer care team remain on-hand to help.


We recommend only calling for urgent matters like cancelling an order or an issue with your delivery address.  All other enquires, please email our team and we will get back to you as soon as possible.

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Your satisfaction is essential to us, which is why our dedicated and experienced Customer Care team are on-hand and available 5 days a week, Monday to Friday to assist you.

Customer Care opening hours: Monday – Friday: 10.00am – 4.00pm (GMT)

Email: customercare@julesb.co.uk -
Tel: +44 (0)191 211 2331
Returns Address: Jules B Ltd, Yellow Brick House, Back New Bridge Street, Newcastle-upon-Tyne, United Kingdom, NE1 2TY

Facebook: JulesB.co.uk
Twitter: @JulesBOnline
Instagram: @julesb
Email: Please take the time to fill in the contact form below outlining your query and a member of our Customer Care team will respond within 24 hours.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Online Enquiries

UK Customers:
0845 835 2900
International Customers:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

Instore Enquiries

Please click here for contact details, directions & opening times

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