Worldwide Delivery
Please select your shipping destination to find our pricing and estimated transit times with our carriers.
United Kingdom
Standard
Estimated delivery within 2-3 working days with a choice of Royal Mail or EVRi. Free delivery over £120.
Express
Estimated delivery within 1-2 working days with Royal Mail. Free delivery over £200.
Next Day
Estimated delivery within 1 working day with DPD. Free delivery over £200.
'Go Green' Next Day
Estimated delivery within 1 working day with DPD’s carbon-neutral electric service.
United States
CURRENTLY SUSPENDED
Canada
Standard
Estimated delivery within 5-7 days
Australia
International Tracked
Estimated delivery within 5-7 days.
EU
We are currently unable to ship to your country. We apologise for any inconvenience and encourage you to check back for updates.
Rest of the world
Albania
Estimated delivery within 3-5 days.
Bahrain
Estimated delivery within 7 days. CURRENTLY SUSPENDED
Brazil
Estimated delivery within 5-7 days
China
Estimated delivery within 7 days.
Egypt
Estimated delivery within 7 days.
Gibraltar
Tax free shopping with an estimated delivery within 5 days.
Guernsey
Tax free shopping with an estimated delivery within 5 days.
Hong Kong
Estimated delivery within 7 days.
Iceland
Estimated delivery within 7 days
India
Estimated delivery within 7 days.
Isle of Man
Estimated delivery within 3 days
Japan
Estimated delivery within 7 days.
Jersey
Estimated delivery within 7 days.
Kuwait
Estimated delivery within 7 days. CURRENTLY SUSPENDED
Mexico
Estimated delivery within 7 days.
New Zealand
Estimated delivery within 7 days.
Qatar
Estimated delivery within 7 days. CURRENTLY SUSPENDED
Saudi Arabia
Estimated delivery within 7 days. CURRENTLY SUSPENDED
Singapore
Estimated delivery within 7 days.
South Korea
Estimated delivery within 7 days.
United Arab Emirates
Estimated delivery within 7 days. CURRENTLY SUSPENDED
US Shipping Currently Suspended
As of Tuesday 26th August 2025, all UK couriers have delayed any shipments going into the United States due to the new regulations coming into place on Friday 29th August 2025.
We are currently working to resume business as soon as possible. Please bear with us during this transition period.
Upcoming Changes to US Shipping
We’d like to keep you updated on some upcoming changes at Jules B that will affect the way you shop with us when ordering to the USA.
On the 30th July 2025, the United States Government announced an Executive Order outlining changes to customs obligations and processes for items being imported into the USA. Under the new regulations, the duty-free threshold (‘de minimis’) of $800 will be changed to $0. This means all items will now carry duty prices. On top of this, there will also be tariff charges. These changes are expected to come into effect on 29th August 2025.
As a Jules B customer, this means that you will see an overall increase in prices. At the delivery stage of the checkout, you will see:
• The item price
• Shipping & handling charge
• The duty charge
• The tariff charge
Tariffs are based on the country of manufacture. As an example, any item that is made in Italy will see a 15% increase. You can find the full list of tariffs on The White House official website. With this in mind, we just want to remind you that you can continue to shop with us as normal, at our usual prices, until 29th August 2025.
Terms
We aim to dispatch all orders placed before 1pm (Monday to Friday) on the same working day. If your order includes multiple items, they may be sent in separate shipments from different warehouses. This won’t cost you anything extra, and it’s completely normal if your items arrive at different times.
During busy seasonal periods, please allow up to 2 working days for dispatch, even if you've selected a specific delivery service.
First Time Orders
To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary. For security, customers may also be subjected to standard fraud prevention checks.
Restrictions & Import Taxes
United Kingdom
Certain premium delivery services may be limited by geographical restrictions and might not be displayed during the checkout process.
European Union
All items are dispatched from the United Kingdom. With the United Kingdom's exit from the European Union, the previous free trade agreement has come to an end. Consequently, customers in the listed countries will be subject to additional duties and taxes on their purchases. If your order exceeds £135/€150, these supplementary fees will be clearly outlined at the checkout under a dedicated Surcharge section. It is important to note that the final price displayed at checkout includes all applicable fees, and no further charges will be requested by ourselves or the courier. The affected EU countries include Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Rest of the world
Please be aware that you might be required to settle customs duties and taxes for the items you acquire. If your order surpasses the specified threshold for your country, you may encounter a VAT, Duties & Handling fee, which is not covered in your Jules B invoice. Failure to address this may result in additional return-to-sender fees imposed by Jules B. For instance, countries such as the USA have a threshold of $800, and Australia has a threshold of $1000 before duties become applicable. We recommend considering splitting your order if it exceeds these thresholds.
Security & Liability
For our online orders we use a combination of couriers including DPD, Royal Mail and Evri.
Our couriers ensure that your goods are correctly delivered/signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.
Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is delivered/signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient.
If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.
To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.
For security reason’s customers may also be subjected to standard fraud prevention checks which could delay your order.
For security and insurance purposes, orders with a value over £200 are not eligible for delivery via Evri. If your order exceeds £200, the Evri delivery option will automatically be unavailable at checkout and an alternative courier service will be offered.
Can We Help?
If you have any additional questions regarding delivery please contact us on +44 (0)191 211 2331 or email [email protected].