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UK Delivery

All standard domestic orders are dispatched using DPD or Royal Mail as default and may require a signature upon receipt of the goods. See below for the full range of services we offer.

First Time Orders

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary. For security, customers may also be subjected to standard fraud prevention checks.

CourierDelivery OptionDelivery Cost
Royal Mail | 2-3 DaysTracked 48 Hour£3
Royal Mail Next Day (incl. Saturday)*Tracked 24 Hour£4 - FREE over £100
DPD Next Working Day*Next day£5 - FREE over £100
 Before 10:30 am£15.99
 Before 12:00 pm£10.99
 Northern Ireland£8.99
Weekend DeliverySaturday£8.99
 Before 10:30 am£23.99
 Before 12:00 pm£15.99
 Sunday£8.99
Nominated DayPick your most convenient day of delivery£4.99
Click & Collect | 3-5 DaysCollect in any one of your local Jules B storesFree
Ship to Shop with DPD (View locations >)Select a pick-up point that suits£3.50


* We aim for all orders to be dispatched the same working day if you order before 1pm Monday to Friday. However, due to social distancing and new safety procedures this may not always be possible.  We are doing our best to get your parcel to you as quickly as possible as we know you will be very excited to try your new purchase.

Royal Mail Tracked 24 aim to deliver your parcel the next working day but please be aware this is an estimate and not a guarantee.

During seasonal peaks please allow up to 2 working days for your order to be dispatched on your designated service. If you require any further information on this please contact our Customer Care team. 


Jules B will always try to merge your order into one package. However, on occasions, your order may be split into separate packages.

International Delivery

Economy SHIPPING

Our economy delivery is Royal Mail, who pass your package onto your local postal service to be delivered in your country. eg. USPS

CountryDelivery CostEstimated Delivery TimeExtra custom charges
Europe£12Up to 5 daysYes
Rest of the world£15Up to 7 daysYes

Extra charges are subject to VAT and Duties (where applicable) which are not shown on your Jules B invoice.  Find more information in our Restrictions & Taxes section below.

PRIORITY SHIPPING

Our international priority deliveries are shipped between the world's biggest and reliable couriers - DPD, DHL and UPS. 

CountryDelivery CostEstimated Delivery TimeExtra Custom Charges
Albania£17.992 daysYes
Australia£20.992 daysYes
Austria£14.992 daysYes
Bahrain£23.992 daysYes
Belgium£11.992 daysYes
Brazil£26.994 daysYes
Bulgaria£14.992 daysYes
Canada£17.993 daysYes
China£20.992 daysYes
Croatia£13.992 daysYes
Cyprus£14.993 daysYes
Czech Republic£14.992 daysYes
Denmark£14.992 daysYes
Egypt£26.993 daysYes
Estonia£14.992 daysYes
Finland£14.992 daysYes
France£12.992 daysYes
Germany£12.992 daysYes
Gibraltar£17.992 daysYes
Greece£14.992 daysYes
Guernsey£11.992 daysYes
Hong Kong£20.992 daysYes
Hungary£14.992 daysYes
Iceland£17.992 daysYes
India£20.992 daysYes
Israel£26.992 daysYes
Italy£14.992 daysYes
Japan£20.992 daysYes
Jersey£11.992 daysYes
Kuwait£23.992 daysYes
Latvia£14.992 daysYes
Lithuania£14.992 daysYes
Luxembourg£11.992 daysYes
Malta£14.992 daysYes
Mexico£17.993 daysYes
Monaco£12.992 daysYes
Netherlands£11.992 daysYes
New Zealand£23.993 daysYes
Norway£17.992 daysNo
Poland£14.992 daysYes
Portugal£14.992 daysYes
Qatar£23.993 daysYes
Republic of Ireland£11.992 daysYes
Romania£14.992 daysYes
Saudi Arabia£23.992 daysYes
Slovakia£14.992 daysYes
Slovenia£14.992 daysYes
South Korea£20.993 daysYes
Spain£14.992 daysYes
Sweden£14.992 daysYes
Switzerland£17.992 daysYes
United Arab Emirates£20.992 daysYes
United States£13.993 daysYes

Restrictions & Taxes

EUROPE

All products are shipped from the United Kingdom. The United Kingdom has now left the European Union and thus seen an end to the free trade agreement as we know it. This now means our customers within the EU will have duties and taxes to pay on top of their purchase, which are not part of your Jules B invoice and are to be paid by you upon entry of your destination country.

REST OF THE WORLD

It is important to note that you may have to pay customs duties and taxes on the items you purchase and that these local fees are not included in your Jules B invoice. Jules B is unable to predict these charges and we recommend contacting your local importing office. However, places like USA have a threshold of $900 and Australia of $1000 before anything needs to be paid. We advise to split your order if you're going over these thresholds.  

Security and Liability

Our couriers ensure that your goods are correctly delivered/signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is delivered/signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reason’s customers may also be subjected to standard fraud prevention checks.

DISTANCE SELLING REGULATIONS

For international orders we use a combination of couriers including Royal Mail and DHL.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions regarding delivery please contact us on +44 (0)191 211 2331.

CAN’T FIND WHAT YOU’RE LOOKING FOR?

EMAIL US

Alternatively, you can call us during the hours (Monday - Friday 10:00-16:00 BST) on:

 T: +44 (0)191 2112331

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