Jules B Ltd (“Jules B", "we", "our", "us") respect the privacy rights of its online visitors/customers ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
All queries relating to any company policies should be sent to:
Jules B – Online Queries
Yellow Brick House
Back New Bridge Street
Newcastle upon Tyne
Tel: 0845 835 2900
Fax: +44 191 211 2559
Collecting information and how we use it
We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email, post and text. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post and telephone. We will not pass details on to any third parties, and your personal details will not be sold to any database companies.
Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to email@example.com or by writing to us at: Jules B, Head Office, Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, NE1 2TY.
Information collected on your behalf
Julesb.co.uk requests personal information from you when you place an order. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. Details of your address and also the telephone number and email you have provided us will be shared with our courier partner DPD, these details have been shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons. Your telephone number may be given to our courier partner for delivery services. These details allow us to process your order and to let you know the status of your order. You will not be contacted by telephone for any other reason than your order status and unless you have otherwise specifically requested. Further details are available for your information in our returns policy.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
Cookies on Jules B
What is a cookie?
Who do I contact if I have a complaint?
Please go to the Contact Us section of the web site and send an email to firstname.lastname@example.org. If you wish to talk to a Jules B customer services representative please call 44 (0) 191 211 2330 or 0845 835 2900.
To receive updates on products & offers please sign up to our newsletter.
For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.
0845 835 2900
+ (0)44 191 121 2330
Email us at email@example.com
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