Who is Klarna?
Established in Sweden, Klarna takes responsibility to securely handle your payments. Providing smoother payments to over 70,000 online stores and with more than 60 million worldwide customers using the service, Klarna is established as one of the most trusted and reliable payment service providers around.
Am I eligible for Klarna?
Klarna is subject to your financial circumstances and you must be at least 18 years old to use the service. Your credit rating will not be affected during an initial assessment.
How does Klarna work?
If you want to pay now that's fine, just select the 'Card' option at the checkout and your transaction will be processed straight away.
Once you have ordered your items using Klarna Pay Later, you will receive a payment instruction email within two days. You then have 30 days to complete your payment if you're happy with your goods. You can complete the payment with no extra cost via credit or debit card at www.klarna.com/uk.
Pay in 3
Just like the above, but when choosing to Pay in 3 you can spread the cost over three equal payments over 60 days, with no interest or additional fees. A minimum spend of £35 is required when using this payment option.
1st payment at time of purchase
2nd payment after 30 days
3rd payment after 60 days
Upon receipt of your order, you have 14 days to return any items you do not wish to keep. Any items returned after the 14-day policy will entitle you to online credit only.
What do I need to provide?
You will need to provide your full name, billing address and email address when making a purchase using Klarna, whilst a mobile phone number and date of birth may also be required with certain orders. Providing these personal details correctly is imperative otherwise you will not receive your payment information. All payment information, reminders and statements will be sent to your email address.
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For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.
0845 835 2900
+ (0)44 191 121 2330
Email us at firstname.lastname@example.org
Please click here for contact details, directions & opening times
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