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International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
Country Delivery Cost Estimated Delivery Time
Europe £9.99 Up to 5 days
Rest of the world £11.99 Up to 7 days

Shipping Countries & Transit Times

Country Courier Estimated Delivery Time
Albania FedEx 5 days
Australia (Standard) Royal Mail 7 days
Australia (Priority) FedEx 5 days
Austria DPD 3 days
Bahrain FedEx 7 days
Belgium DPD 2 days
Canada FedEx 5 days
Chile FedEx 5 days
China FedEx 7 days
Colombia FedEx 6 days
Costa Rica FedEx 6 days
Croatia Royal Mail 6 days
Cyprus Royal Mail 4 days
Czech Republic Royal Mail 5 days
Denmark DPD 3 days
Egypt Royal Mail 5 days
Estonia Royal Mail 5 days
Finland Royal Mail 5 days
France DPD 2-5 days
Germany Royal Mail 2-4 days
Greece Royal Mail 4 days
Guernsey Royal Mail 2-5 days
Holland/Netherlands FedEx 4 days
Hong Kong Royal Mail 7 days
Hungary DPD 4 days
Iceland Royal Mail 7 days
India Royal Mail 6 days
Ireland DPD 2 days
Italy DPD 6 days
Japan Royal Mail 6 days
Jersey Royal Mail 2-5 days
Kuwait FedEx 7 days
Luxembourg DPD 2 days
Monaco FedEx 7 days
Malta Royal Mail 2-6 days
Mexico Royal Mail 5 days
New Zealand Royal Mail 7 days
Northern Ireland Royal Mail 2 days
Norway FedEx 6 days
Oman FedEx 5 days
Poland DPD 4 days
Portugal DPD 4-5 days
Qatar FedEx 5 days
Romania Royal Mail 7 days
Russia Royal Mail 7-14 days
Saudi Arabia Royal Mail 5 days
Slovakia DPD 3-4 days
Slovenia DPD 4-5 days
Spain DPD 3-4 days
Sweden DPD 4-5 days
Switzerland Royal Mail 5 days
The Highlands and Islands DPD 2 days
United Kingdom (Standard) Royal Mail 2 days
United Kingdom (Priority) DPD 1 days
United Arab Emirates Royal Mail 5 days
USA Royal Mail 2-5 days

Security and Liability

For international orders we use a combination of couriers including DPD, Royal Mail or FedEx.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2330.

Restrictions & Taxes

All products are shipped from the United Kingdom and it is important to note that you may have to pay customs duties and taxes on the items you purchase outside of the EU and that these local fees are not included in your Jules B invoice.

Jules B is unable to predict these charges and we recommend contacting your local importing office.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

• Some products getting imported into the USA and Canada may always be charged. I.E eyewear

• We do not deliver to PO Box and MPS addresses

• Please note that in some cases to clear parcels through customs we may require an EIN number

• No orders can be marked as gift

Please contact us at customercare@julesb.co.uk if you have any worries regarding duties, taxes and fees after speaking to your local tax office.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Online Enquiries

UK Customers:
0845 835 2900
International Customers:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

Instore Enquiries

Please click here for contact details, directions & opening times

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