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International Delivery
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex

Worldwide Delivery

For international orders we use a combination of couriers including DPD, Royal Mail or FedEx. Please see the table below for a list of worldwide delivery costs and the courier used to ship to each location.

CountryDelivery CostCourier
Albania£29.99 - Free over £149.99FedEx
Australia£24.99 - Free over £124.99FedEx
Austria£8.99DPD
Bahrain£29.99 - Free over £149.99FedEx
Belgium£6.99DPD
Canada£13.99 - Free over £69.99FedEx
China£24.99 - Free over £124.99FedEx
Croatia£15.99DPD
Cyprus£15.99DPD
Czech Republic£19.99FedEx
Denmark£8.99DPD
Egypt£29.99 - Free over £149.99FedEx
Estonia£15.99DPD
Finland£14.99FedEx
France£6.99DPD
Germany£4.99DPD
Greece£14.99FedEx
Guernsey£14.99DPD
Holland/Netherlands£14.99FedEx
Hong Kong£24.99 - Free over £124.99FedEx
Hungary£9.99DPD
Iceland£24.99 - Free over £124.99FedEx
India£29.99 - Free over £149.99FedEx
Kuwait£29.99 - Free over £149.99FedEx
Ireland£6.99DPD
Italy£7.99DPD
Japan£24.99 - Free over £124.99FedEx
Jersey£6.99Royal Mail
Luxembourg£7.99DPD
Monaco£14.99 - Free over £74.99FedEx
Malta£15.99DPD
Mexico£24.99 - Free over £124.99FedEx
New Zealand£24.99 - Free over £124.99FedEx
Northern Ireland£6.99DPD
Norway£24.99 - Free over £124.99FedEx
Oman£29.99 - Free over £149.99FedEx
Poland£7.99DPD
Portugal£15.99DPD
Qatar£29.99 - Free over £149.99FedEx
Romania£19.99FedEx
Russia£19.99 - Free over £99.99Royal Mail
Saudi Arabia£29.99 - Free over £149.99FedEx
Slovakia£12.99DPD
Slovenia£9.99DPD
Spain£10.99DPD
Sweden£10.99DPD
Switzerland£24.99 - Free over £124.99FedEx
The Highlands and Islands£9.95DPD
United Kingdom£3.50 / £4.50Royal Mail / DPD
United Arab Emirates£29.99 - Free over £149.99FedEx
USA£9.99 - Free over £49.99FedEx

The Process

Once your order has been successfully completed and is ready to be sent, you will receive an email from us confirming the successful dispatch of your parcel(s). The couriers will then provide you with your tracking number and updates on your parcel(s).

Security and Liability

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons customers may also be subjected to standard fraud prevention checks.

If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2330.

Restrictions & Taxes

It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Jules B invoice.

USA orders | if the value is under $200 USD you will not have to pay duties. However, if over this amount you may be liable to pay import tax. Some products getting imported into the USA may always be charged.

Canadian orders | You will always be liable to pay import duties and taxes over a value of $60 CAD.

* We do not deliver to PO Box and MPS addresses.
* Please note that in some cases to clear parcels through customs in the USA we may require an EIN number.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Online Enquiries

UK Customers:
0845 835 2900
International Customers:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

Instore Enquiries

Please click here for contact details, directions & opening times

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