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International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery

Worldwide Delivery

For international orders we use a combination of couriers including DPD, Royal Mail or FedEx. Please see the table below for a list of worldwide delivery costs and the courier used to ship to each location.

Country Delivery Cost Courier Estimated Delivery Time
Albania £29.99 - Free over £149.99 FedEx 5 days
Australia £29.99 - Free over £149.99 FedEx 6 days
Austria £8.99 DPD 3 days
Bahrain £29.99 - Free over £149.99 FedEx 7 days
Belgium £6.99 DPD 2 days
Canada £19.99 - Free over £99.99 FedEx 5 days
China £24.99 - Free over £124.99 FedEx 7 days
Croatia £15.99 DPD 4-6 days
Cyprus £19.99 DPD 2-4 days
Czech Republic £24.99 FedEx 5 days
Denmark £8.99 DPD 3 days
Egypt £29.99 - Free over £149.99 FedEx 5 days
Estonia £15.99 DPD 4-5 days
Finland £14.99 FedEx 5 days
France £6.99 DPD 2-5 days
Germany £4.99 DPD 2-4 days
Greece £14.99 FedEx 4 days
Guernsey £14.99 DPD 2-5 days
Holland/Netherlands £14.99 FedEx 4 days
Hong Kong £49.99 - Free over £249.99 FedEx 7 days
Hungary £9.99 DPD 4 days
Iceland £24.99 - Free over £124.99 FedEx 7 days
India £29.99 - Free over £149.99 FedEx 6 days
Kuwait £29.99 - Free over £149.99 FedEx 7 days
Ireland £6.99 DPD 2 days
Italy £7.99 DPD 6 days
Japan £24.99 - Free over £124.99 FedEx 6 days
Jersey £2.75 Royal Mail 2-5 days
Luxembourg £7.99 DPD 2 days
Monaco £19.99 - Free over £99.99 FedEx 7 days
Malta £15.99 DPD 2-6 days
Mexico £24.99 - Free over £124.99 FedEx 5 days
New Zealand £24.99 - Free over £124.99 FedEx 7 days
Northern Ireland £6.99 DPD 2 days
Norway £24.99 - Free over £124.99 FedEx 6 days
Oman £29.99 - Free over £149.99 FedEx 5 days
Poland £9.99 DPD 4 days
Portugal £15.99 DPD 4-5 days
Qatar £29.99 - Free over £149.99 FedEx 5 days
Romania £29.99 FedEx 7 days
Russia £14.99 - Free over £99.99 Royal Mail 7-14 days
Saudi Arabia £39.99 - Free over £199.99 FedEx 5 days
Slovakia £12.99 DPD 3-4 days
Slovenia £9.99 DPD 4-5 days
Spain £10.99 DPD 3-4 days
Sweden £10.99 DPD 4-5 days
Switzerland £24.99 - Free over £124.99 FedEx 5 days
The Highlands and Islands £9.95 DPD 2 days
United Kingdom £2.75 / £4.50 Royal Mail / DPD 1-2 days
United Arab Emirates £39.99 - Free over £199.99 FedEx 5 days
USA £10.99 - Free over £70 FedEx 2-5 days

Security and Liability

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2330.

Restrictions & Taxes

All products are shipped from the United Kingdom and it is important to note that you may have to pay customs duties and taxes on the items you purchase outside of the EU and that these local fees are not included in your Jules B invoice.

Jules B is unable to predict these charges and we recommend contacting your local importing office.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

• Some products getting imported into the USA and Canada may always be charged. I.E eyewear
• We do not deliver to PO Box and MPS addresses.
• Please note that in some cases to clear parcels through customs in the USA we may require an EIN number.
• No orders can be marked as gift

Please contact us at customercare@julesb.co.uk if you have any worries regarding duties, taxes and fees after speaking to your local tax office.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Online Enquiries

UK Customers:
0845 835 2900
International Customers:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

Instore Enquiries

Please click here for contact details, directions & opening times

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