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The Style File
The Style File
International Delivery
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex
International Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex

Worldwide Delivery
For international orders we use a combination of couriers including DPD, Royal Mail or Fedex. Please see the table below for a list of worldwide delivery costs and the courier used to ship to each location.

CountryDelivery CostCourier
Albania£24.99FedEx
Andorra£29.99FedEx
AustraliaFree - Limited Time Only*FedEx
Austria£9.99DPD
BahrainFree - Limited Time Only*FedEx
Belgium£6.99DPD
Bulgaria£19.99DPD
CanadaFree - Limited Time Only*FedEx
China£34.99FedEx
Croatia£19.99DPD
Cyprus£19.99DPD
Czech Republic£14.99FedEx
Denmark£8.99DPD
EgyptFree - Limited Time Only*FedEx
Estonia£15.99DPD
Faroe Islands£14.99FedEx
Finland£14.99FedEx
France£7.99DPD
Germany£5.99DPD
Gibraltar£12.99Royal Mail
Greece£24.99FedEx
GreenlandFree - Limited Time Only*FedEx
Guernsey£14.99DPD
Holland/Netherlands£9.99FedEx
Hong KongFree - Limited Time Only*FedEx
Hungary£9.99DPD
Iceland£19.99FedEx
India£19.99FedEx
KuwaitFree - Limited Time Only*FedEx
Ireland£4.99DPD
Italy£7.99DPD
JapanFree - Limited Time Only*FedEx
JerseyFree - Limited Time Only*Royal Mail
Luxembourg£7.99DPD
MonacoFree - Limited Time Only*FedEx
Malta£19.99DPD
MexicoFree - Limited Time Only*FedEx
New ZealandFree - Limited Time Only*FedEx
Northern Ireland£4.99DPD
Norway£29.99FedEx
OmanFree - Limited Time Only*FedEx
Poland£9.99DPD
Portugal£15.99DPD
QatarFree - Limited Time Only*FedEx
Romania£29.99FedEx
Russia£19.99Royal Mail
Saudi ArabiaFree - Limited Time Only*FedEx
Slovakia£12.99DPD
Slovenia£9.99DPD
Spain£11.99DPD
Sweden£11.99DPD
Switzerland£14.99FedEx
The Highlands and Islands£9.95DPD
United KingdomFREE / £4.50DPD
United Arab EmiratesFree - Limited Time Only*FedEx
USAFree - Limited Time Only*FedEx
Vatican City£14.99FedEx
Yemen£14.99FedEx

Process
Once your order has been successfully completed and is ready to be sent, you will receive an email from us confirming the successful dispatch of your parcel(s). The couriers will then provide you with your tracking number and updates on your parcel(s).

Security and Liability
Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (eg shed, garage neighbour etc) we cannot accept responsibility if you fail to receive your parcel.
If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.
Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.
To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholders name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.
For security reason’s customers may also be subjected to standard fraud prevention checks.
If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2330.

Restrictions & Taxes
It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Jules B invoice.
Please contact customercare@julesb.co.uk for more information about international charges if you are unsure.
For US delivery if the value is under $200 USD you will not have to pay duties however if over this amount you may be liable to pay import tax.
For Canadian orders you will always be liable to pay import duties and taxes over a value of $60 CAD.
>We do not deliver to PO Box and MPS addresses.

* Please note that in some cases to clear parcels through customs in the USA we may require an EIN number.
* Free delivery is available for orders over £50.00.

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Online Enquiries

UK Customers:
0845 835 2900
International Customers:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

Instore Enquiries

Please click here for contact details, directions & opening times

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