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The Style File

Coronavirus - Customer Information

*this page will be regularly updated*

A Message From Our Founders

Dear Jules B Customers,

Firstly, we hope you are all safe and well and coping in this current unprecedented situation.

We want you to know that we are taking all the precautions we can and are following the government’s advice carefully to keep you, our staff and the community safe.

These are testing times for everybody and we need to care and support each other wherever we possibly can.

Independent businesses like ourselves rely on you, our valued customers, to keep shopping with us whenever and wherever possible, so we would really appreciate your continued support during this challenging period.

To further protect ourselves and the wider community we have decided to temporarily close our Jesmond and Kendal stores. Our online store is operating as normal and our high level of customer service remains on-hand to help with any questions you may have.

Stay safe and look after each other.

Thank you,

Julian and Rhona Blades
Founders of Jules B

Current Store Opening Times (subject to change)

Jesmond Menswear

Closed until further notice

Jesmond Ladieswear

Closed until further notice

Kendal Menswear

Closed until further notice

Kendal Ladieswear

Closed until further notice

Zen Wardrobe Jesmond

Closed until further notice

Zen Wardrobe Kendal

Closed until further notice

Shopping Online

Online Deliveries

Deliveries for online orders remain unaffected so you can carry on shopping via the website and the Jules B app.

Customer Services

If you have any questions or concerns regarding an order or shopping with Jules B then our dedicated customer care team remain on-hand to help you. Monday to Saturday | 9am - 5pm (GMT)

Email
customercare@julesb.co.uk
Telephone
+44 (0)191 211 2331
Returns Address
Jules B Ltd
Yellow Brick House
Back New Bridge Street
Newcastle-upon-Tyne
United Kingdom
NE1 2TY

Facebook
JulesB.co.uk

Twitter
@JulesBOnline

Instagram
@julesb

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Customer Service

For more detailed information please visit our dedicated Customer Service pages which can be found at the bottom of any page.

Online Enquiries

UK Customers:
0845 835 2900
International Customers:
+ (0)44 191 121 2330

Email us at customercare@julesb.co.uk

Instore Enquiries

Please click here for contact details, directions & opening times

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