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Exchanges | JULES B

How Do I Exchange my item?

Fill in your pre-printed returns form indicating which items you are returning and wish to exchange, including the details of the item you wish to receive in exchange. Place this form in the parcel you are returning to us along with the items. Please also email or call us directly and we can hold the exchange item so it can be dispatched as soon as we receive your return. If it is not a straight forward exchange for a different size or colour of the same item, please ensure you email or call us and we can advise you accordingly.

Where do I return my item?

Exchanges Department
Jules B
Yellow Brick House
Back New Bridge Street
Newcastle upon Tyne
NE1 2TY